Do email notifications get sent from Zoom or from my email? – Servv™ Appointment Shopping

Email notifications will be sent to invitees using the email account which is linked with the Zoom account.

Once new customer is added to the event, or if new customer books the event from the store, Servv will automatically send the email notification to the guest including all the event details and Zoom link to the event.

To confirm if the customer has received the event details, merchants can also RESEND the email to the customer using following steps:

Step 1: To resend the email, sign in to Zoom website and go to Meetings. Select the event for which you want to resend confirmation email.

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Step 2: Next, go to Registration option in the bottom (This option is available for paid Zoom account). Edit the Registrants.

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Step 3: Go to Approved Registrants and select the Registrant from the list and Resend confirmation email.

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The customers will receive the email including the LINK to Zoom call and other event details with google calendar attachment.

Also, customer can cancel the registration through this email and store merchants will be notified through email about the cancellation. Similarly, if any changes is made to the event or event is deleted, the customer will receive another email with the updates.

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