Invitees are notified using the email and booking settings connected to your Servv service.
After booking
When a customer books or purchases a service through Shopify, they may receive Shopify order emails and Servv booking notifications.
Meeting details
For Zoom events, webinars, or meetings, the customer notification can include the relevant date, time, and access information based on your service setup.
Before the event
If reminders are enabled, Servv can send reminder emails before the scheduled start time.
What to check
Confirm email notifications are enabled.
Confirm the customer email address is correct.
Confirm the event date, time, and timezone are correct.