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Control who can join a Servv event or webinar

Understand how customers join Servv events and webinars and how access is controlled through bookings and service settings.

Written by Support

Customers join a Servv event or webinar through the access details connected to their booking or purchase.

Who can join

In most cases, customers should register or purchase through your Shopify store before they receive event or webinar details.

Access control

  • Paid services: customers must complete checkout before receiving access details.

  • Free services: customers may register without payment, depending on your setup.

  • Capacity limits: use the registrant limit settings when you want to restrict the number of attendees.

Zoom events and webinars

For Zoom-based services, the join link is connected to the Zoom event or webinar created through Servv and should only be shared with registered customers.

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