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Understand Zoom meeting IDs and passwords in Servv

Understand how Zoom meeting IDs, passwords, and join details are used with Servv Zoom events and webinars.

Written by Support

Zoom meeting IDs and passwords are created and managed through the Zoom event or webinar connected to Servv.

Where details come from

When you create a Zoom event or webinar in Servv, Servv uses your connected Zoom account to create or connect the Zoom session details.

Customer access

Customers should receive access details according to your Servv notification settings and the service setup.

Security tips

  • Do not post private join details publicly unless the event is meant to be open to everyone.

  • Use registration or checkout when access should be limited to customers.

  • Review Zoom settings for waiting room, passcode, and host controls.

Troubleshooting

If details are missing, confirm Zoom is connected and the event was created successfully in Servv.

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