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How to use Custom Store Email feature
How to use Custom Store Email feature
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Written by Support
Updated over a week ago

Using Custom Store Email Feature

Pre-requisites:

This will work for all email accounts support by Google.

This feature support Google Workspace (GSuite) emails for your businesses.

Instructions:

  1. Log into the shopify store and go to the Servv App

  2. Go to integrations tab in the Servv app then click mail

    image.png
  3. Connect your google account and accept the permissions

    Screen_Shot_2022-06-30_at_8.57.16_AM.png
    Screen_Shot_2022-06-30_at_8.45.20_AM.png
  4. Make sure your Service provider is set to “Gmail” if not already.

    Screen_Shot_2022-06-30_at_8.47.04_AM.png

Troubleshooting:

In case Oauth is setup correctly but notifications are not going, please check the google workspace policy and ensure there's no conflict. If there's a conflict, kindly move the connected gmail account into an organization that allows apps to send emails.

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