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What customers will be notified after they have booked an appointment?
What customers will be notified after they have booked an appointment?
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Written by Support
Updated over a week ago

Once a customer books a virtual appointment, they will receive an email notification over an email account which they have provided while booking appointment. The email will include the following information.

  1. Your store name

  2. The customer's first name

  3. The appointment title

  4. Zoom link to join the virtual appointment at the selected date and time

  5. Date and time of the appointment

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Please Note: To cancel the appointment, customers have to contact the store. You will have to cancel the customer's appointment through the Servv app. We do not support appointment cancellation from the customers yet.

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